Privacy Policy
Last updated: July 30, 2026
TipTop Locksmith ("TipTop Locksmith," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit tiptoplocksmith.com, request a quote, contact us, or use our mobile locksmith services in Indianapolis and surrounding areas.
Information We Collect
Information you provide
We may collect information that you submit directly to us, including:
- Your first and last name
- Phone number and email address
- Service address or general location
- Details about the locksmith service you need
- Messages, preferred contact method, and appointment information
- Photos or other files you choose to upload with a service request
- Any other information you provide by phone, email, or website form
Please do not upload identification documents, payment card information, access codes, or other sensitive information unless we specifically request it through an appropriate secure method.
Information collected automatically
When you use the website, our systems may automatically receive limited technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, timestamps, and general interaction data. If you select Accept all, Google tags may also collect cookie identifiers, advertising interaction data, and website usage or conversion information.
Information from other sources
We may receive information from advertising, analytics, communications, and service providers, including information showing that an advertisement led you to our website. We may combine that information with information you provide to us.
How We Use Personal Information
We may use personal information to:
- Respond to inquiries, provide estimates, schedule and deliver locksmith services
- Contact you by phone, text message, or email about your request or service
- Verify service details, improve dispatching, and provide customer support
- Process and maintain records of requests, transactions, and service history
- Operate, maintain, secure, troubleshoot, and improve the website
- Measure website performance and advertising when you permit optional cookies
- Detect fraud, misuse, security incidents, or other harmful activity
- Comply with law, enforce our agreements, and protect our rights and the safety of customers, technicians, and others
Service-related calls or messages are used to respond to your inquiry. Consent to receive unrelated marketing communications is not a condition of purchasing a service.
How We Disclose Personal Information
We may disclose personal information to:
- Employees, technicians, and contractors who need the information to respond to or perform your requested service
- Hosting, website, content management, file storage, email, communications, analytics, and advertising service providers
- Professional advisors such as accountants, insurers, attorneys, and security providers
- Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and property
- A successor or prospective successor in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business
We do not sell personal information for money. If optional Google advertising cookies are enabled, certain identifiers and online activity may be disclosed to Google for advertising measurement. Some U.S. state laws may treat this activity as "sharing," "sale," or targeted advertising. You can opt out by selecting Necessary only in the cookie notice or by choosing Cookie settings in the footer.
Cookies and Similar Technologies
We use a necessary cookie to remember your privacy choice. Optional Google analytics and advertising technologies are loaded only after you select Accept all. For details about cookie names, purposes, durations, and controls, see our Cookies Policy.
We honor a supported Global Privacy Control signal by defaulting the browser to necessary cookies only.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and meeting legal obligations. Retention periods vary based on the type of information, the nature of the service, and applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure. Please use care when sending information online and contact us if you believe your information may have been compromised.
Your U.S. Privacy Rights
Depending on where you live and whether an applicable state privacy law covers our processing, you may have the right to:
- Confirm whether we process your personal information and access it
- Correct inaccurate personal information
- Request deletion of personal information
- Obtain a portable copy of certain personal information
- Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling
- Limit certain uses or disclosures of sensitive personal information
- Appeal a decision we make about your privacy request
- Receive equal service and not be discriminated against for exercising privacy rights
To make a request, email info@tiptoplocksmith.com or call (463) 316-6313. Please state that you are making a privacy request and describe the right you want to exercise. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law. If we deny a request, you may appeal by replying to our decision.
Children
The website and our locksmith services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information, please contact us so we can review and delete it as appropriate.
Third-Party Websites and Services
The website may link to or use services operated by third parties, including Google. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information or enabling optional cookies.
Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. We will post the revised version on this page and update the "Last updated" date. Material changes may also be communicated by an additional notice where appropriate.
Contact Us
For privacy questions or requests, contact:
TipTop Locksmith
Indianapolis, Indiana, USA
Email: info@tiptoplocksmith.com
Phone: (463) 316-6313